Votonic Terms of Service
Last Updated: March 19, 2025
Welcome to Votonic, a product of Tunks LLC ("we," "our," or "us"). By accessing or using our service, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
1. Acceptance of Terms
By creating an account, accessing, or using Votonic's platform, website, or any related services (collectively, the "Service"), you agree to be bound by these Terms, all applicable laws, and regulations. If you do not agree with any part of these Terms, you may not use our Service.
2. Service Description
Votonic is a feedback platform primarily designed for Discord communities, with plans to expand to other community platforms in the future. The Service includes features for collecting, organizing, and analyzing user feedback, as well as our AI-graph feature.
3. Account Registration
To access certain features of the Service, you must register for an account. You agree to provide accurate and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Third-Party Dependencies
IMPORTANT: Votonic relies heavily on third-party services including but not limited to Discord, OpenAI, and other cloud service providers. You expressly acknowledge and agree that:
a) We have no control over these third-party services;
b) The availability, functionality, and continued operation of Votonic is contingent upon these third-party services;
c) Changes to third-party services' APIs, terms, availability, or functionality may impact or disrupt the Service with no prior notice;
d) We make no representations or warranties regarding the continued availability or compatibility of these third-party services.
5. Service Modification and Termination
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, for any reason, without notice or liability to you. This includes:
a) Removing features or functionality;
b) Imposing usage limits or restrictions;
c) Terminating the entire Service.
If we terminate the Service in its entirety, your subscription will automatically terminate with no refund obligations on our part.
6. Subscription and Payment Terms
6.1 Free and Premium Tiers
Votonic offers both free and premium service tiers. Premium features are available only to subscribers who have paid applicable fees.
6.2 Payment and Billing
If you subscribe to a premium tier, you agree to pay all fees associated with your subscription. All payments are non-refundable except where required by law.
6.3 Subscription Changes and Termination
We may change subscription fees with 30 days' notice. Your continued use after such notice constitutes acceptance of the new fees. You may terminate your premium subscription at any time, but no refunds will be provided for any unused portion of your subscription period.
7. Intellectual Property Rights
7.1 Our Rights
All content, features, and functionality of the Service, including but not limited to design, text, graphics, logos, button icons, images, audio clips, and software, are owned by or licensed to Tunks LLC and are protected by copyright, trademark, patent, and other intellectual property laws.
7.2 Your Content
You retain ownership of any content, feedback, or data you submit through the Service. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content for the purpose of providing and improving the Service.
8. User Responsibilities and Prohibited Activities
8.1 Compliance with These Terms
You agree to use the Service in compliance with these Terms and all applicable laws and regulations.
8.2 Prohibited Activities
You may not:
a) Use the Service for any illegal purpose;
b) Interfere with or disrupt the Service or servers connected to the Service;
c) Attempt to gain unauthorized access to any part of the Service;
d) Use automated scripts to collect information from or interact with the Service;
e) Use the Service to transmit any viruses, malware, or other harmful code;
f) Engage in any activity that could disable, overburden, or impair the proper functioning of the Service.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
TUNKS LLC DOES NOT WARRANT THAT: a) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; b) ANY ERRORS OR DEFECTS WILL BE CORRECTED; c) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; d) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TUNKS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
a) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; b) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; c) ANY CONTENT OBTAINED FROM THE SERVICE; AND d) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT,
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT SHALL TUNKS LLC'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR USING OUR SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.
11. Indemnification
You agree to defend, indemnify, and hold harmless Tunks LLC and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from:
a) Your use of the Service; b) Your violation of these Terms; c) Your violation of any third-party rights, including without limitation any copyright, property, or privacy right.
12. External Links and Third-Party Content
The Service may contain links to third-party websites or services that are not owned or controlled by Tunks LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Tunks LLC shall not be responsible or liable for any damage or loss caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.
13. Modifications to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
15. Dispute Resolution
Any dispute arising from or relating to the subject matter of these Terms shall be resolved through arbitration in the State of Delaware. The arbitration shall be conducted in English.
16. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms constitute the entire agreement between you and Tunks LLC regarding our Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.
18. Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Tunks LLC.
19. Contact Us
If you have any questions about these Terms, please contact us at:
Votonic Privacy Policy
Last Updated: March 19, 2025
This Privacy Policy describes how Tunks LLC ("we," "our," or "us") collects, uses, and discloses your information when you use our service, Votonic (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
1.1 Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
- Email address
- Discord ID and related information
- Username
- Usage data
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
1.2 Third-Party Data Collection
Votonic integrates with Discord and other third-party services. When you connect your Discord account or other third-party accounts to Votonic, we may collect certain information from those accounts, such as your username, Discord server information, and other profile information.
2. Use of Data
We use the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events which we offer, unless you have opted not to receive such information
3. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Usage Data is generally retained for a shorter period, except when this data is used to strengthen security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
4. Data Transfer
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
5. Data Disclosure
5.1 Legal Requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Tunks LLC
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
5.2 Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
6. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Your Data Protection Rights
Depending on your location, you may have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update, or delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
8. Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
9. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children's Privacy
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
11. AI-Generated Content
Votonic includes AI-powered features that generate content through our AI-graph feature. You acknowledge that:
a) AI-generated content may not always be accurate, appropriate, or aligned with your intentions; b) We make no guarantees regarding the quality, accuracy, or appropriateness of AI-generated content; c) You are responsible for reviewing and approving any AI-generated content before using it for your purposes.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us: